Amy received her Bachelor Degree in Heritage Management from Macao Institute for Tourism studies (IFTM) and later obtained her Master Degree in Business Administration from City University of Macao. Prior to joining IFTM, she worked in Human Resources department in the hotel industry. Amy joined IFTM in 2012 as an instructor and mainly teaches History of Macao, Certificate in Tour Guiding, Tourism and Heritage subjects as well as Food and Culture. She is also part of the team delivering Cultural Heritage Specialist Guide Training Programme.

Her research interests include visitor management, tourism planning, tourism impact, cultural tourism and culture heritage interpretation.

• MASTER OF BUSINESS ADMINISTRATION, CITY UNIVERSITY OF MACAU, MACAU, CHINA
• BACHELOR OF SCIENCE IN HERITAGE MANAGEMENT, INSTITUTE FOR TORUISM STUDIES & MACAO POLYTECHNIC INSTITUTE, MACAU, CHINA
• HIGHER DIPLOMA IN HERITAGE MANAGEMENT, INSTITUTE FOR TOURISM STUDIES & MACAO POLYTECHNIC INSTITUTE, MACAU, CHINA

• Lo, A. S. S., Wong, C. U. I., & Ren, L. (2023). Impeding Factors of Online Shopping and Their Associated Products. Journal of Quality Assurance in Hospitality & Tourism, 1-20.

• Lo, A.S.S. & Wong, C.U.I. (2021). “What could be the perceived risks as impeding factors that could prevent retail stores from being shifted online completely? Perspectives from both users and suppliers”. 3rd International Tourism and Retail Service Management Conference, co-hosted by Sunway University, Macao Institute for Tourism Studies, Nankai University & the University of South Carolina, October 12-13, 2021.

• 羅小倩，李浩陽 (2011)。“傳統行業與生活 - 澳門爆竹業之興衰”。鄉土風物 — 博物館學生研究員成果選輯。

• (Best Paper Award) Lo, A.S.S. & Wong, C.U.I. (2021). “What could be the perceived risks as impeding factors that could prevent retail stores from being shifted online completely? Perspectives from both users and suppliers”. 3rd International Tourism and Retail Service Management Conference, co-hosted by Sunway University, Macao Institute for Tourism Studies, Nankai University & the University of South Carolina, October 12-13, 2021.

• Visitor Management, Tourism Planning, Tourism Impact, Cultural Tourism and Culture Heritage Interpretation