商務英語I

科目編號	ENG2007
學分	3.00
每週學時	3

This programme aims to develop students’ knowledge and skills of communication in tourism and hospitality situations using the medium of English. Emphasis is placed on the understanding the industry and the use of English as a medium of communication and interaction in the workplace. Course content is based on the conventions and formats of professional communication needed in tourism and hospitality related contexts. Students will be required to apply knowledge and skills through tasks and assignments designed to simulate realistic situations which call for appropriate responses. Students will be expected to demonstrate a satisfactory level of both oral and written fluency in English.

旅遊及款待是以人為本的行業，十分重視有效及適當的溝通。本課程中生會學到如何以英語恰當地溝通。在不同的旅遊及款待環境中，同學們須學懂以口述及書寫的方式跟同事、上司、下屬及顧客溝通。

課堂活動包括講課、角色扮演、小組討論、解决難題、學習報告、電腦輔助學習、商業通訊及書寫等。