TOUR OPERATIONS MANAGEMENT
| Course Code |
TSM2002 |
| Credits |
3.00 |
| Hours / Week |
3 |
A pleasant tourism journey, from planning to completion, needs the facilitation of a wide range of services from the operating sectors. In this comprehensive course, students will gain a solid understanding of how tours are designed, sold and organised, and in these processes who are involved and what essential roles they play. Specifically, this course explores the fundamental principles and practices of tour operations management within the travel and tourism industry. It covers the planning, development, execution, and evaluation of tours, emphasizing effective management strategies, industry trends, the use of Amadeus, and the integration of emerging technologies and direct booking platforms.
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