Academic
Being one of the top institutions of higher education in the Asia-Pacific region that specialises in tourism and hospitality, UTM’s top ranking and international recognition by QS and QAA provide students with huge benefits:
- Ensuring high quality of education that students can receive
- Raising global competitiveness of students and the University
- Enhance the employability of UTM’s graduates and their higher chances to pursue further studies at world renowned universities
Rated among the top QS World University Rankings by Subject
Since the launch of the QS World University Rankings in the subject area of Hospitality and Leisure Management in 2017, UTM has been highly ranked internationally. It ranks 1st in Macao and Asia, and 10th in the world on the QS World University Rankings by Subject 2023 for Hospitality and Leisure Management.
The 1st in the world to pass UK’s QAA International Quality Review (IQR)
UTM is the world's first higher education institution to pass International Quality Review (IQR) from the UK's Quality Assurance Agency for Higher Education (QAA) since 2017. QAA’s review team acknowledged that UTM meets all the 10 standards set out in Part 1 of the Standards and Guidelines for Quality Assurance in the European Higher Education Area, making UTM to become the world’s first higher education institution to pass this international review.
In 2022, QAA has reaccredited Macao University of Tourism, making UTM the first higher education institution to do so worldwide.
The reviewers judged that UTM’s overall quality assurance policy, the academic and administrative standards, the design and review of the programmes, the quality of student learning, teaching and assessment, and the extensive range of support for students and staff, among many other criteria, all met QAA’s standards. QAA also identified four best practices. Three of the four best practices were related to student-centred learning, teaching and assessment, while the fourth area of best practice was the inclusion of students and industry partners as interview panel members when interviewing prospective students, which emphasised the effective relationship UTM has with its students and industry partners.
The most number of bachelor degree programmes accredited by UNWTO.TedQual Certification System
UTM is the first United Nations World Tourism Organization UNWTO.TedQual institution in tourism education in 2000. It has now 8 bachelor degree programmes with the Certification. Currently, the University has the most number of bachelor degree programmes certified under the System of any tertiary education establishment worldwide.
The Certification recognises the global standards of quality education and training in tourism that UTM has reached. Since 2000, several reviews were carried out by UNWTO reviewers, and it proves UTM’s quality standards are upheld by receiving the renewal certificates within these years.
Administration
The First Higher Education Institution to Receive ISO20000 in Hong Kong and Macao
The Macao University of Tourism has been audited for its IT Service Management System in 2013 and successfully found to be in accordance with the requirements of ISO20000. UTM becomes the first higher education institution to receive this international certification in Hong Kong and Macao.
One of the key requirements of ISO20000 Standard is actively seeking for improvement in alignment with business objectives, customers’ needs and IT development, so as to satisfy users’ needs on IT service quality.
Certified by ISO14001 Environmental Management System
The operations of the Macao University of Tourism have been certified since 2016 under the ISO14001 Environmental Management System. UTM also has an Environmental Management System Committee to guide the University in achieving the environmental goals set annually by its management. These goals draw on the active promotion of the so-called ‘5 Rs of sustainability’: reduction of resources consumed; reuse of resources whenever possible; repair of damaged resources and regular maintenance to extend their lives; recycling of resources and use of recycled materials; and the rethinking of operational procedures to make them more environmentally friendly.
Certified by ISO9001 Quality Management System
For enhancement of quality management and service level, UTM successfully passed the certification of ISO9001 Quality Management System in 2018. ISO9001 is the world's most widely recognized Quality Management System (QMS), which help organisations to continually monitor and manage quality across all operations, and outlines ways to achieve, as well as benchmark, consistent performance and service.
The First Higher Education Institution and Public Entity in Macao certified ISO22301
The Macao University of Tourism has been awarded the ISO 22301 Business Continuity Management System Certificate, which makes them the FIRST higher education institution and public entity in Macao as of 22nd January, 2020. To achieve certification to the standard, organisations undergo an independent assessment including a rigorous on-site audit covering all the requirements of ISO 22301. ISO 22301 is the international standard that helps UTM identify and manage current and future threats to our operation and development; and take a proactive approach to minimizing the impact of incidents. It also helps UTM demonstrate resilience.
ISO/IEC 27001:2013 is a specification for an information security management system (ISMS)
An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organisation's information risk management processes.